I went to the Capture One web sight to register to get on their forums.  At one point it tells me to go to the main page and register. There is no item on page the leads to registration.  i was trying to get an answer to the following question.

 When i try to import some photos from my desktop, some show up as thumbnails in import window while others show up as a blank black square with only the photos name.  When i highlight one of the black squares and import it the actual photo does show up in my work space.  Why do some photos have a thumbnail and other appear as a black square on the import page.  i have looked in preferences with no help there.

if i can’t register i can’t use thier forums to ask questions

help